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Education and Experience: Education equivalent to graduation from a standard high school.


Substitution of Experience for Education: Qualifying experience in communications equipment

operations may be substituted for the required education on a year-for-year basis.



Summary: Under general supervision, is responsible for communications equipment operations work of

routine difficulty in operating teletype and two-way radio equipment in receiving and transmitting law

enforcement, disaster and/or weather information; and performs related work as required.

Distinguishing Features: This is the entry class in the THP Dispatcher sub-series. An employee in this

class performs shift work, on a rotating basis, in receiving law enforcement, disaster and/or weather

information, by telephone, teletype and two-way radio, and transmitting messages based on this

information to appropriate agencies or individuals to receive the information and preparing and

maintaining communication logs and statistical reports. This class differs from that of THP Dispatcher 2*

in that an incumbent of the latter performs communications equipment operations work at the working



*An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the

series after successful completion of a mandatory training period; inadequate or marginal performance

during the training period will result in automatic demotion or termination.




Necessary Special Qualifications: Applicants for this class must:

1. be at least eighteen (18) years of age;

2. be a citizen of the United States;

3. have a good moral character, as determined by investigation;

4. complete a criminal history disclosure form in a manner approved by the appointing authority;

5. agree to release all records involving their criminal history to the appointing authority;

6. supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal

history records check;

7. not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony

charge or to any violation of federal or state laws or city ordinances relating to force, violence,

theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-


8. not have been discharged under any other than honorable conditions from any branch of the

United States armed forces;

9. pass a physical examination administered by a licensed physician that is consistent with the

Americans with Disabilities Act and that relates to the essential functions of the position;

10. upon appointment, successfully complete a prescribed course of instruction approved by the

Tennessee Public Safety Committee.

Applicants for positions in the Department of Safety must pass a psychological evaluation

administered by a licensed mental health professional that is consistent with the Americans

with Disabilities Act and that relates to the essential functions of the position.

Examination Method: Education and Experience, 100%, for Preferred Service positions.





1. Honesty

2. Professionalism

3. Loyalty


1. Clerical Knowledge

2. Knowledge of Windows Office

3. Geography and Map Reading

4. Knowledge of Basic Math

5. Customer and Personal Service


1. Active Learning

2. Critical Thinking

3. Reading Comprehension

4. Speaking

5. Listening Skills

6. Writing

7. Service Orientation

8. Manage Own Time

9. Typing Skills

10. Work Under Stress

11. Work Independently Effectively


1. Communication Skills both Verbal and Written

2. Deductive Reasoning

3. Memorization

4. Oral Comprehension

5. Oral Expression

6. Written Comprehension

7. Written Expression

8. Hearing Sensitivity

9. Speech Recognition

EEOC Statement:

Pursuant to the State of TN's policy of non-discrimination, the State of Tennessee does not discriminate on the basis of race, sex, religion, color, national or ethnic origin, age, disability, or veteran’s status in its policies, or in the admission of, access to, treatment, or employment in its programs, services, or activities.