Mortgage Loan Originator - Bilingual/Spanish speaking required
The Mortgage Loan Originator (MLO) will assist Members and potential Members in structuring a mortgage loan that helps the Member reach their financial goals and realize a healthy relationship with their money. The MLO will strive to provide professional service, clear and consistent communication, and ensure a high quality mortgage experience for the Branch Network as their primary referral source. The MLO will also assist members who call in through Remote Services and/or apply online.
This position will cover our Madisonville Branch and our Loudon Branch and will support other Branches as needed when Members request a bilingual MLO.
Essential Functions and Responsibilities:
Educates, interviews and consults with Members by taking applications and structuring mortgage loans to meet their needs. Provides an educated and consultative financial overview for members based on their overall financial goals.Serves as the primary origination resource for leads coming into the credit union via the methods listed above.
Obtains and verifies loan documentation to ensure quality and compliance with internal and external guidelines and regulations. Maintains knowledge of applicable local, state and Federal rules and regulations.
Tracks the mortgage application through proactive pipeline management to ensure timelines are met and all interested parties are kept informed. Maintains consistent contact with members and potential members, and any third parties related to the transaction throughout the application and loan process, while maintaining member privacy at all times.
Identifies cross sell opportunities and cross sells other credit union products and services, or refers to the appropriate line of business.
Performs other job-related duties as assigned. If licensed, earns education hours necessary to obtain and/or maintain licensing.
Required Experience: 3-5 years of residential mortgage lending experience required.
Bilingual/Spanish speaking is required.
Education: Associates degree in business, finance or accounting or an equivalent combination of education and experience is required.