Sourcing Account Management Team Lead
The Sourcing Account Management Team Lead supervises and directs a team of Sourcing Account Management Specialists to procure and manage contracts within the team’s assigned portfolio of departments and agencies. The Sourcing Account Management Team Lead provides input and recommendations to the Director in the development and implementation of contract management strategies and initiatives.
In addition, the Sourcing Account Management Team Lead administers a limited number of procurement activities, using all available methods to include Request for Proposal, Invitation to Bid, Competitive Negotiation and Informal Bid, from development and implementation of the sourcing strategy to execution of the contract, which includes identifying agency needs, drafting solicitations, executing procurements, managing and leading the state evaluation process and conducting negotiations.
In these limited number of contracts, the Sourcing Account Management Team Lead will serve as the point person for ongoing contract management activities, and will utilize problem solving skills to ensure the contract satisfies the needs of internal and external stakeholders. The Sourcing Account Management Team Lead will represent the state procurement office and speak in public settings to various groups which include, but are not limited to, relevant industry trade groups, the state fiscal review committee, the state procurement commission, the state protest committee and the advisory council on state procurement.
The Sourcing Account Management Team Lead will serve as the primary liaison to assigned departments and agencies for all issues related to the procurement cycle and on-going contract management.
DUTIES AND RESPONSIBILITIES
• Supervises and directs a team of Sourcing Account Management Specialists to perform procurement and contract management functions for a specialized portfolio of state departments and agencies.
• Supports and provides guidance to the team in the development, communication, and implementation of procurement and contract management strategies for assigned departments and agencies based on overall procurement objectives, customer needs, supply market dynamics, technological changes in the market place, and other relevant factors.
• Gathers and analyzes contract expenditure data.
• Develops contract specific performance metrics.
• Gathers and analyzes benchmarks for pricing and contract terms.
• Develops tools to calculate, forecast, and report savings.
• Develops solicitation specifications based on internal and external sources of information.
• Estimates, validates and reports on annual savings associated with contracts.
• Supervises and executes a limited number of procurement activities, including the development of solicitation documents, execution of procurement process, identification of bid evaluation criteria, and development of negotiation strategies.
• At times, manages and leads the evaluation team and process to award recommendation.
• Provides protest support in research and development of recommendation for resolution, as needed by the Legal department.
• Possesses and demonstrates expert knowledge of policies, procedures and execution strategy for multiple solicitation methods including Request for Proposal, Invitation to Bid, Competitive Negotiation and Informal Bid.
• Solves complex problems associated with procurement and contract management activities, as they are elevated by the subordinate Category Specialists.
• Promotes and contributes to ongoing cost reduction opportunities and target savings for assigned department and agency contracts by benchmarking spend against market and industry standards.
• Supervises [and leads the development and execution of a limited number formal supplier negotiations and the ongoing maintenance of contracts or agreements that result from negotiations, and supports other procurement staff with similar activities.
• Monitors vendor market and industry developments to identify appropriate opportunities to maximize cost savings and quality of procured goods or services.
• Supervises and conducts a limited number of regular business reviews with vendor executives to review and discuss vendor performance, contract activities and negotiate contract enhancements and price decreases.
• Develops and maintains effective channels of communication for department and agency customers and suppliers to ensure compliance with rules, regulations, procurement and contracting timeframes, and maintain a high level of customer satisfaction.
• Ensures Sourcing Account Management team compliance to procurement laws, policies, procedures, rules, and regulations in all procurement related activities.
• Regularly represents the central procurement office while speaking at public events with internal and external stakeholders.
• Builds and manages business relationships with agency procurement staff, central procurement staff and key vendors to facilitate effective contract management and sourcing outcomes.
• Supervises and directs a team of Sourcing Account Management Specialists to perform procurement and contract management functions for a specialized portfolio of state departments and agencies.
• Supports and provides guidance to the team in the development, communication, and implementation of procurement and contract management strategies for assigned departments and agencies based on overall procurement objectives, customer needs, supply market dynamics, technological changes in the market place, and other relevant factors.
• Gathers and analyzes contract expenditure data.
• Develops contract specific performance metrics.
• Gathers and analyzes benchmarks for pricing and contract terms.
• Develops tools to calculate, forecast, and report savings.
• Develops solicitation specifications based on internal and external sources of information.
• Estimates, validates and reports on annual savings associated with contracts.
• Supervises and executes a limited number of procurement activities, including the development of solicitation documents, execution of procurement process, identification of bid evaluation criteria, and development of negotiation strategies.
• At times, manages and leads the evaluation team and process to award recommendation.
• Provides protest support in research and development of recommendation for resolution, as needed by the Legal department.
• Possesses and demonstrates expert knowledge of policies, procedures and execution strategy for multiple solicitation methods including Request for Proposal, Invitation to Bid, Competitive Negotiation and Informal Bid.
• Solves complex problems associated with procurement and contract management activities, as they are elevated by the subordinate Category Specialists.
• Promotes and contributes to ongoing cost reduction opportunities and target savings for assigned department and agency contracts by benchmarking spend against market and industry standards.
• Supervises [and leads the development and execution of a limited number formal supplier negotiations and the ongoing maintenance of contracts or agreements that result from negotiations, and supports other procurement staff with similar activities.
• Monitors vendor market and industry developments to identify appropriate opportunities to maximize cost savings and quality of procured goods or services.
• Supervises and conducts a limited number of regular business reviews with vendor executives to review and discuss vendor performance, contract activities and negotiate contract enhancements and price decreases.
• Develops and maintains effective channels of communication for department and agency customers and suppliers to ensure compliance with rules, regulations, procurement and contracting timeframes, and maintain a high level of customer satisfaction.
• Ensures Sourcing Account Management team compliance to procurement laws, policies, procedures, rules, and regulations in all procurement related activities.
• Regularly represents the central procurement office while speaking at public events with internal and external stakeholders.
• Builds and manages business relationships with agency procurement staff, central procurement staff and key vendors to facilitate effective contract management and sourcing outcomes.
The Sourcing Account Management Team Lead will serve as a liaison to assigned departments and agencies for purposes of identifying agency procurement needs, coordinating department and agency delegated procurement activity, resolving conflicts and issues and communicating to affected department and agency leadership and program staff.
MINIMUM QUALIFICATIONS
Completion of a Master’s degree from an accredited college or university AND 1-2 years of professional procurement/contract management/sourcing experience in the private or public sector.
OR
Completion of a four-year Bachelor’s degree from an accredited college or university AND 2-4 years of professional procurement/contract management/sourcing experience in the private or public sector, 1 year of which in a supervisor capacity.
Completion of a Master’s degree from an accredited college or university AND 1-2 years of professional procurement/contract management/sourcing experience in the private or public sector.
OR
Completion of a four-year Bachelor’s degree from an accredited college or university AND 2-4 years of professional procurement/contract management/sourcing experience in the private or public sector, 1 year of which in a supervisor capacity.
OR
6-8 years of professional procurement/sourcing experience in the private or public sector, 2-4 years of which were in a supervisor capacity.
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
• Experience within a public or private procurement or contract management program.
• Experience working with an enterprise procurement system (e.g. PeopleSoft).
• Proven experience to influence, collaborate and motivate teams and individuals through organization change and new demands.
• Excellent organization, problem solving and negotiation skills.
• Excellent self-management and analytical skills.
• Exceptional presentation, verbal and written communication skills.
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
• Experience within a public or private procurement or contract management program.
• Experience working with an enterprise procurement system (e.g. PeopleSoft).
• Proven experience to influence, collaborate and motivate teams and individuals through organization change and new demands.
• Excellent organization, problem solving and negotiation skills.
• Excellent self-management and analytical skills.
• Exceptional presentation, verbal and written communication skills.
CORE COMPETENCIES
Negotiating
Drive for Results
Managerial Courage
Customer Focus
Integrity and Trust
Delegation
Motivating Others
Command Skills
Problem Solving
Time Management
Informing
Interpersonal Savvy
Negotiating
Drive for Results
Managerial Courage
Customer Focus
Integrity and Trust
Delegation
Motivating Others
Command Skills
Problem Solving
Time Management
Informing
Interpersonal Savvy
EEOC Statement:
Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.