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STATE OF NORTH CAROLINA
invites applications for the position of:
Fraud Investigator
JOB CLASS TITLE: Claims Investigator (ESC)
 
POSITION NUMBER: 60078229
 
DEPARTMENT: Dept of Commerce
 
DIVISION/SECTION: DES/UI Benefit Integrity
 
SALARY RANGE: $39,632.00 - $65,323.00 Annually
 
RECRUITMENT RANGE: $39,632 - $58,900
 
SALARY GRADE / SALARY GRADE EQUIVALENT: 70
 
COMPETENCY LEVEL: Not Applicable
 
APPOINTMENT TYPE: Permanent Full-Time
 
WORK LOCATION: Edgecombe County
 
OPENING DATE: 12/18/17
 
CLOSING DATE: 01/10/18 5:00 PM Eastern Time
 

DESCRIPTION OF WORK:


Salary Grade: 70
Recruitment Range:  $39,632 - $58,900
 
Department Mission:

To improve the economic well-being and quality of life for all North Carolinians.

Description of Work:

This position requires a thorough knowledge of Employment Security Law and unemployment insurance eligibility. Detect and investigate violations of Employment Security Law. Investigate cases assigned by territory when there is a discrepancy in weekly certification and unreported issues that could affect the amount of money due the claimant. Collect and analyze payroll data and other payments defined as earnings that can affect eligibility for unemployment insurance benefits. Analyze each weekly certification for correct earnings, availability and work search requirements as required by Employment Security Law to determine probable fraud and overpayments. Initiate contact with claimants to obtain a written response to any detected discrepancies. Composes documents in Microsoft Word and Microsoft Excel.
Gather all evidence and documents to cause a fraud or non-fraud determination to be issued. Complainant on behalf of the Division of Employment Security in criminal cases. Deliver felony warrants to the magistrate of the county in which the offense occurred and will be the witness for the Division. This position is the Division's witness in cases of an appeal to a fraud determination. Work will also involve collection on overpaid unemployment benefits. Requires travel and occasional overnight stays. This position is located in the Division of Workforce Solution's office in Battleboro, North Carolina in Edgecombe County. This position will be responsible for Nash, Edgecombe, Warren, Vance and Granville counties. The work schedule is Monday through Friday, 40 hours per week.
 

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

Qualified applicants must submit an application that clearly reflects work experience that demonstrates the following:

1. Demonstrated work experience analyzing claims for unemployment insurance.
2. Demonstrated work experience contacting claimants to obtain statements regarding  
    unemployment insurance claims.
3. Demonstrated work experience using Microsoft Word and/or Microsoft Excel.
4. Must be available to travel to include overnight travel and work non-standard hours.

Applicant must meet both the Minimum Education and Experience Requirements and all posted Knowledge, Skills and Abilities / Competencies requirements to be considered Qualified for the position.

 

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Graduation from a four-year college or university and two years of experience in work that provides considerable understanding of Unemployment Insurance benefits programs or other programs of a similar nature, or work involving the application of advanced investigative techniques, or work in a related field; or an equivalent combination of education and experience.

 

SUPPLEMENTAL AND CONTACT INFORMATION:

For consideration for this vacancy, all applicants must complete an on-line application using this link https://www.governmentjobs.com/Applications/Index/northcarolina. If multiple applications are submitted to an individual posting only the most recent application received prior to the posting close date will be evaluated for consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

** INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION.**
 
Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy. All attachments, unless specifically requested in the vacancy announcement (i.e. transcripts, proof of licensure or certification, etc.), are considered optional and will not be reviewed during initial screening to determine applicant eligibility for the vacancy.
 
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

Applicants seeking Veteran's Preference must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the on-line application or may be faxed.
 
Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which he/she has applied.

This position is subject to a National and International Background Investigation and/or Fingerprinting as required by applicable law.


For technical issues with your application, please call the NeoGov Help Line at 1-855-524-5627.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application.


Sheila Green
Recruitment & Salary Administration Technician
North Carolina Department of Commerce
Division of Employment of Security
Phone: (919) 707-1673
Fax: (919) 733-0774