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Front of House Manager - Job ID 42719



Department

The Ringling is a preeminent center for the arts, history, performance, and learning that is dedicated to bringing the past and contemporary culture to life through extraordinary visitor experiences. From its inception, The Ringling has joined the diverse visual traditions and theatrical spectacle of yesterday with the genre-defying global practitioners of today. A place of exploration, discovery and respite, The Ringling’s campus in Sarasota, Florida—which includes the Museum of Art, Circus Museum, a historic home, an 18th-century theater and bayfront gardens—is listed on the National Register of Historic Places. As the State Art Museum of Florida and part of Florida State University, The Ringling fulfills an important educational mission. The Ringling offers formal and informal programs of study serving as a major resource for students, scholars and lifelong learners of every age across the region, country, and around the world.

Responsibilities

This position is responsible for assisting with the daily Front of House operations for the Historic Asolo Theater, including:

Implements and maintains House Management procedures to provide optimal customer service including the development and management of volunteer ushers, monitoring of all public areas, and distributing collateral materials to audience. Enforces and oversees on-the-spot interpretation of policies concerning patrons needs, resolution of ticket and seating issues at events, and ADA-related concerns.

Assists Box Office Manager with day-to-day operations, cash-handling, and reporting.

Plans and coordinates, under the direction of the Box Office Manager, the scheduling and budgeting for Volunteer Usher recruitment, training, and management.

Qualifications

High school diploma or equivalent and 4 years of appropriate experience. Experience can be substituted for post high school education at an equivalent rate.

Knowledge of the concepts, principles, and practices of theatre layout, production, and stage management.
Ability to demonstrate effective customer service skills.
Ability to maintain and improve personal and team effectiveness, and foster change and creativity.
Ability to meet physical requirements as determined by position to include lifting and moving objects up to 50 pounds, standing for extended periods, and ascending/descending stairs.

Preferred

Bachelor's Degree and 2 years of appropriate experience.



Anticipated Salary Range

Low to mid $30,000's + Florida state benefits available.

Pay Plan

This is an USPS (University Support Personnel System) position.

Soft Money Funded Position

This position is time-limited based on soft money funding, with renewal contingent upon available funds and the needs of the University.

Criminal Background Check

This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.




Veterans' Preference

Certain service members and veterans, and the spouses and family members of the service members and veterans, will receive preference and priority in employment and are encouraged to apply for the positions being filled. For information on who may be eligible for Veterans' Preference, go to http://hr.fsu.edu/?page=ers/application/application_veterans_preference, or call FSU Human Resources at (850) 644-6034.

IMPORTANT: In order to claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf

Re-advertisement

This position is being re-advertised. Previous applicants need not reapply.